• Promotion types
• Offer eligibility and account conditions
• Games connected to bonus features
• Payments and the bonus cycle

Promotion types

At candylandcasino.es we structure every promotion around three straightforward categories so our members always know what they are activating. Las promociones de bienvenida impulsan el depósito inicial, los promociones de recarga renuevan el saldo de los usuarios recurrentes y las campañas temporales se renuevan alrededor de nuevos slots destacados. Each category carries its own wagering profile, its own minimum deposit threshold and its own expiry window, which we publish directly in the promotion card before a player confirms participation.

We keep the language of our bonuses simple because players want clarity, not fine print theatre. Un paquete de bienvenida en nuestro casino puede incluir un porcentaje igualado sobre el primer depósito, un lote fijo de giros gratis en video tragamonedas seleccionadas o una modalidad híbrida que combine ambos. Reload promotions follow the same hybrid model but are designed for steady play, while our limited campaigns focus on calendar events such as new game launches or themed weekends. En todos los casos, el valor del crédito, el rango de depósito admisible y el límite de tiempo figuran en la misma fila de la ficha de la promoción.

The wagering profile listed for each row is a real multiplier range that we publish on the specific promotion page, and it tells our members how many times the bonus amount must be played through before any remaining balance becomes withdrawable. Free spin winnings are subject to their own multiplier and are usually capped at a maximum conversion value, which we also state in advance.

Offer eligibility and account conditions

El acceso a cualquier promoción en nuestro casino depende de tener una cuenta validada, una dirección de correo confirmada y, si el medio de pago lo solicita, un control de identidad finalizado. Otorgamos únicamente una promoción a cada jugador, a menos que las condiciones de una campaña específica señalen algo distinto, y nos reservamos la facultad de restringir los bonos apilados cuando un mismo depósito active más de una oferta. These conditions exist to keep play fair and to protect the long-term value of our bonus programme.

Our account conditions also cover the use of bonus funds. Stakes placed on table games, live dealer products and certain high volatility máquinas tragamonedas may contribute at a reduced percentage toward wagering, and some game categories may be excluded entirely while a bonus is active. We list those contribution rates inside the promotion terms so our members can plan their play sessions around them. Maximum bet limits per spin or per hand are equally important and are enforced automatically while bonus funds remain in the balance.

Cuando se solicita el retiro de ganancias obtenidas con el bono, nuestro equipo de pagos analiza cada petición tras finalizar el rollover y liquidar el archivo de verificación de la cuenta. If verification is still pending, the request remains in a hold status and the player is notified through their account inbox. Once approved, the withdrawal is routed through the same method used for the originating deposit whenever that method supports inbound transfers.

Games connected to bonus features

The majority of our bonuses are designed to be used on our slot catalogue, with selected batches reserved for new titles that we onboard every month. Free spin offers in particular are tied to specific games so that our members can experience a fresh release while still working through the wagering requirement. Reload and welcome bonuses are usually flexible and can be applied across the full slot range unless the terms state a restricted list.

Live casino tables, RNG table games and instant win products follow a different rule. Most of our promotions exclude these categories from wagering contribution, although cashback campaigns often include them in the net loss calculation. When a campaign does include table games, the contribution rate is usually lower than the slot rate, which is standard industry practice and is always disclosed in the relevant table of terms.

The contribution percentages above are the values our system uses when a bonus is active in the account. Players who prefer a single game type can use these figures to compare offers and to plan their sessions around the categories that contribute the most toward wagering.

Payments and the bonus cycle

The bonus cycle at our casino begins with a deposit, continues through wagering, and ends with a withdrawal of any remaining convertible balance. Deposits made through debit cards, bank transfer and major e-wallets all qualify for our standard promotion set, while a small number of payment options are excluded from welcome packages due to processor rules. We list those exclusions directly on each promotion card.

For withdrawals, our payments team processes requests in the order they are received and within the time frame published in the payments section of the account. The same method used for the deposit is normally preferred for the payout, and when that method does not support inbound transfers we offer an alternative bank transfer option. Identity verification may extend the processing window, so we recommend that our members complete the verification file as soon as their account is created.

By keeping deposits, play, games and withdrawals aligned with clear promotion terms, we make sure that our bonus programme remains predictable for our members and sustainable for our casino. Each offer is built around transparent wagering profiles, fair contribution rates and a payment flow that respects both the player and the underlying transaction rails.